Shipping policy

Order Delivery

Orders are delivered via CTT (the Portuguese postal service) or another shipping carrier selected by the customer at checkout. Orders are shipped within 7 business days after payment confirmation. Please note that the delivery time of the selected carrier will be added to this processing period.

As supporters of slow fashion, our pieces are handcrafted and customized, which means that if a product is out of stock or is a personalized/made-to-order item, the delivery timeframe may be extended slightly.

Maar Artelier is committed to making every effort to fulfill delivery within the stated timeframe, unless otherwise communicated in writing. To track your order, please follow the instructions sent to your email once the package has been dispatched.

  • We currently ship to Brazil, France, Germany, Ireland, Italy, Mainland Portugal, Netherlands, Spain, and the United Kingdom.
  • Orders of €90 or more qualify for free shipping.
  • If you need your order urgently or have a special request, feel free to contact us through our website or via email at contato@maarartelier.com and we will do our best to accommodate your request.
  • Deliveries to Brazil: After shipping, the products are subject to customs clearance (in Curitiba), which may affect the delivery time (see below).

📦 Shipping to Brazil – Import Tax Information

Maar Artelier ships to Brazil. However, as an international order, your purchase is subject to Brazilian import tax regulations under Law No. 14.902/24, which requires the mandatory payment of import duties on all goods purchased abroad.

How it works:

  • Orders are dispatched within 7 business days after payment confirmation.
  • Delivery time varies depending on the chosen carrier and customs clearance procedures in Brazil.
  • Once shipped, you will receive a tracking number to follow your order.
  • Upon arrival in Brazil, your order will go through customs inspection, where import taxes and ICMS (state VAT) will be calculated.
  • To proceed with delivery, you must access the Correios website (www.correios.com.br), create an account using your CPF, and visit the "Minhas Importações" section to view and pay the tax invoice.
  • After payment, Correios will deliver the package to your registered address.

Note: Customers are responsible for tracking their order and paying any import duties. Failure to pay may result in the return of the order without refund.